ReferenceUSA

If you are accessing ReferenceUSA from home or a location outside of a library, you should be asked to enter your library card barcode number. If you are asked for a username and password, you are experiencing a technical problem usually associated with Norton Internet Security or a security setting on your computer. Use the following instructions to resolve the problem.

Norton Internet Security Fix - .pdf file
If you have Norton software on your computer, this link will most likely resolve the security issue. If these instructions do not work for you, move onto the instructions below.

Security Settings Associated with Internet Explorer - .pdf file
If you are seeing the Username/Password screen, and if you are using Internet Explorer, your computer's security settings may be set too high for ReferenceUSA. Use these instructions to lower your computer's settings.